Leadership would be easy... if it weren't for all the leadership.

Practical tools for stronger teams. Better conversations. More confident leadership.

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Who want to sharpen their skills, strengthen their impact, and lead with greater confidence and effectiveness.

Leadership training for current leaders, supervisors, and managers

ADD ON:

6 Session Coaching Package Add-on for NLL Participants for $1650

What’s included:

  • 10 Group Classroom Sessions - 30 hours total
  • Includes CliftonStrengths, 7 Frequencies of Communication, and Values Bridge assessments
  • Includes 4 hours 1:1 coaching

investment:

$3600

Designed for those who are serious about achieving extraordinary results. Personal training with us means relentless dedication, tailored workouts, and unwavering support. Embrace the challenge and experience the benefits of personalized attention, faster progress, and a program crafted just for you.

NEXT LEVEL LEADERSHIP

Let’s get to the program:

REGISTER TODAYLET’S HOP ON A CALL

"I had the tools to become a better leader."

"The topics we discussed would stick out as patterns at work – I felt like I had the tools to become a better leader."

2026/27 Course
outline

join the program

Setting the Tone: You, Your Team & the Culture You’re Creating

  • Learn From the Leaders You’ve Had
  • Understand What People Need From You
  • Get Curious About Your Leadership Style
  • Name the Leader You’re Becoming
  • Meet Your New Crew

Your Leadership Style: Understand Yourself First

  • Explore What Makes You Uniquely You
  • See How Your Style Shows Up With Others
  • Find the Fine Print on Your Superpowers
  • Lead With More Intention
  • Celebrate What’s Already Working

Trust and Psychological Safety as the Foundation of Leadership

  • Understand Why Trust Actually Matters
  • Learn What Your Brain Has to Do With It
  • Spot Your Natural Trust-Building Habits
  • Find the Behaviors That Might Be Tripping You Up
  • Build Psychological Safety on Purpose

Hiring & Firing the Right People (& Then Getting The Right People to Stay)

  • Understand Your Role in Engagement and Retention
  • Know the Difference Between Hardwiring and Habits
  • Hire With More Intention:
  • Give Feedback That Actually Helps
  • Make Tough Calls With Clarity and Care
  • Lead 1:1s That Actually Matter
  • Create a Culture the Right People Want to Stay In

Prioritizing Employee Wellbeing + Neurodiversity at Work

  • Connect Wellbeing to Performance
  • Know When Personal Challenges Become Leadership-Relevant
  • Lead Through “Life Is Life-ing” Moments
  • Manage Stress, Anxiety, and Burnout More Practically
  • Support Neurodiverse Team Members With Curiosity
  • Build a Healthier, More Human-Centered Culture

Impostor Syndrome + Leading From Your Values

  • Normalize Impostor Syndrome Without Letting It Run the Show
  • Understand What Your Brain Is Trying to Do
  • Sort Facts From Fear Stories
  • Use Values to Understand How You Lead
  • Spot the Blind Spots Hiding Inside Your Values
  • Lead With More Grounded Confidence

Communication for Leaders + Developing Executive Presence

  • Identify What Gets in the Way of Listening
  • Communicate Clearly Across the Channels You Actually Use
  • Help People Feel Genuinely Heard
  • Use the Enneagram to Understand Your Communication Style
  • Find the Sweet Spot Between Authority and Approachability
  • Strengthen Your Executive Presence
  • Lead Conversations With More Intention

Turning Conflict into Constructive Conversations

  • Redefine Conflict as Useful Information
  • Lower the Temperature Without Playing Referee
  • Facilitate Honest, Respectful Disagreement
  • Work More Effectively With “Difficult” Personalities
  • Break Down Silos and Build Shared Ownership
  • Make Feedback and Criticism Less Weird
  • Create a Culture of Camaraderie and Collaboration

Maximizing Meeting Time

  • Redefine What Meetings Are Actually For
  • Audit Your Current Meeting Load
  • Craft Agendas That Actually Fit Real Life
  • Make Meetings More Collaborative
  • Protect Time, Energy, and Momentum
  • Turn Meetings Into Time Well Spent

Creating Power in Others & Graduation

  • Move From Go-To Doer to Trusted Coach
  • Support Your Star Performers Without Smothering Them
  • Develop Your High Impact Plan
  • Reflect on Your Leadership Journey
  • Celebrate With Your Next Level Leaders Cohort

Setting the Tone: You, Your Team & the Culture You’re Creating

  • Learn From the Leaders You’ve Had
  • Understand What People Need From You
  • Get Curious About Your Leadership Style
  • Name the Leader You’re Becoming
  • Meet Your New Crew

Your Leadership Style: Understand Yourself First

  • Explore What Makes You Uniquely You
  • See How Your Style Shows Up With Others
  • Find the Fine Print on Your Superpowers
  • Lead With More Intention
  • Celebrate What’s Already Working

Trust and Psychological Safety as the Foundation of Leadership

  • Understand Why Trust Actually Matters
  • Learn What Your Brain Has to Do With It
  • Spot Your Natural Trust-Building Habits
  • Find the Behaviors That Might Be Tripping You Up
  • Build Psychological Safety on Purpose

Hiring & Firing the Right People (& Then Getting The Right People to Stay)

  • Understand Your Role in Engagement and Retention
  • Know the Difference Between Hardwiring and Habits
  • Hire With More Intention:
  • Give Feedback That Actually Helps
  • Make Tough Calls With Clarity and Care
  • Lead 1:1s That Actually Matter
  • Create a Culture the Right People Want to Stay In

Prioritizing Employee Wellbeing + Neurodiversity at Work

  • Connect Wellbeing to Performance
  • Know When Personal Challenges Become Leadership-Relevant
  • Lead Through “Life Is Life-ing” Moments
  • Manage Stress, Anxiety, and Burnout More Practically
  • Support Neurodiverse Team Members With Curiosity
  • Build a Healthier, More Human-Centered Culture

Impostor Syndrome + Leading From Your Values

  • Normalize Impostor Syndrome Without Letting It Run the Show
  • Understand What Your Brain Is Trying to Do
  • Sort Facts From Fear Stories
  • Use Values to Understand How You Lead
  • Spot the Blind Spots Hiding Inside Your Values
  • Lead With More Grounded Confidence

Communication for Leaders + Developing Executive Presence

  • Identify What Gets in the Way of Listening
  • Communicate Clearly Across the Channels You Actually Use
  • Help People Feel Genuinely Heard
  • Use the Enneagram to Understand Your Communication Style
  • Find the Sweet Spot Between Authority and Approachability
  • Strengthen Your Executive Presence
  • Lead Conversations With More Intention

Turning Conflict into Constructive Conversations

  • Redefine Conflict as Useful Information
  • Lower the Temperature Without Playing Referee
  • Facilitate Honest, Respectful Disagreement
  • Work More Effectively With “Difficult” Personalities
  • Break Down Silos and Build Shared Ownership
  • Make Feedback and Criticism Less Weird
  • Create a Culture of Camaraderie and Collaboration

Maximizing Meeting Time

  • Redefine What Meetings Are Actually For
  • Audit Your Current Meeting Load
  • Craft Agendas That Actually Fit Real Life
  • Make Meetings More Collaborative
  • Protect Time, Energy, and Momentum
  • Turn Meetings Into Time Well Spent

Creating Power in Others & Graduation

  • Move From Go-To Doer to Trusted Coach
  • Support Your Star Performers Without Smothering Them
  • Develop Your High Impact Plan
  • Reflect on Your Leadership Journey
  • Celebrate With Your Next Level Leaders Cohort

helped to make me a better leader and able to better collaborate with knowing where to bring in certain tools, be more patient, communicate differently, etc.

“Taking this course and learning more about my strengths as well as those around me has

I found it very valuable as someone who is constantly working on collaborative projects with many teams.”

"Her approach helped me gain practical tools to improve communication, manage conflict, and make more strategic decisions.

"I feel so much more equipped to handle challenges at work and home. The skills I've learned have enhanced my ability to understand myself better, connect with others, and foster stronger relationships. Thanks to Susan's guidance I now lead with more confidence, clarity, and purpose."

"I highly recommend Next Level Leadership to anyone"

"This program has been a game changer for me! I highly recommend Next Level Leadership to anyone looking to grow as a leader and improve their relationships. Susan truly knows her craft and elevates the entire experience."

Joining Next Level Leadership now means you’ll have tools, language, support, and a plan before the next messy people moment shows up asking for snacks and a strategy.

Your future self would like a word.

Leadership challenges rarely arrive when your calendar is clear, your inbox is calm, and everyone is behaving beautifully. Rude, but true.

Join the Next Cohort

Meet your trainer

Susan Giacobazzi

Meet Susan Giacobazzi—your facilitator for this training and a coach who knows how to speak leader. As the founder of Work Well Co and a Certified CliftonStrengths & Workplace Communication Coach, Susan helps leaders crack the code on their own wiring so they can lead with more clarity, connection, and (let’s be honest) less stress.

Based in North Lake Tahoe, CA, Susan works with high-performing leaders and their teams turn insight into action. Her specialty? Guiding leaders through the sticky stuff—difficult conversations, team dynamics, and those “okay, now what?” leadership moments.

Her coaching style blends creativity and intuition with proven, research-backed tools—so leaders walk away not just inspired, but ready to lead with purpose. She’s known for energizing workshops that help leaders build culture, boost collaboration, and lead with strengths—without the corporate snooze vibes.

With a Master’s from the University of Washington and a Bachelor’s from the University of Nevada, Reno, Susan brings both academic chops and intuitive wisdom. She’s also a dynamic public speaker and a respected voice in her community.

If you’re ready to level up how you lead, communicate, and connect—Susan’s the one to help make that happen.

ADD ON:

6 Session Coaching Package Add-on for NLL Participants for $1650

What’s included:

  • 10 Group Classroom Sessions - 30 hours total
  • Includes CliftonStrengths, 7 Frequencies of Communication, and Values Bridge assessments
  • Includes 4 hours 1:1 coaching

investment:

$3600

Designed for those who are serious about achieving extraordinary results. Personal training with us means relentless dedication, tailored workouts, and unwavering support. Embrace the challenge and experience the benefits of personalized attention, faster progress, and a program crafted just for you.

NEXT LEVEL LEADERSHIP

Let’s get to the program:

REGISTER TODAYLET’S HOP ON A CALL

IN PARTNERSHIP WITH

Truckee Chamber 
of Commerce

The Next Level Leadership program is presented in partnership with the Truckee Chamber of Commerce. The Truckee Chamber helps great businesses and people who love to live and work in the mountains connect.